Privacy Policy

Introduction

PDFTools ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Account Information

When you create an account, we collect your name, email address, and password. For paid plans, we also collect billing information through our payment processor.

Usage Information

We collect information about how you use our service, including the types of operations you perform, file sizes, and processing times. This helps us improve our service and provide better support.

File Data

We temporarily store your uploaded files to process them. All files are automatically deleted within 24-72 hours after processing. We never access, view, or share your files.

How We Use Your Information

• To provide and maintain our service
• To process your PDF operations
• To send you service-related notifications
• To improve our service and develop new features
• To comply with legal obligations

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS 1.3) and at rest (AES-256). All file processing happens in isolated, ephemeral containers that are destroyed after use.

Data Retention

We retain your account information for as long as your account is active. Uploaded files are automatically deleted within 24-72 hours after processing. You can request deletion of your account and all associated data at any time.

Your Rights

You have the right to access, correct, or delete your personal information. You can also object to processing, request data portability, and withdraw consent. Contact us to exercise these rights.